Exclusive Distributor of Hearth & Outdoor Products

Warranty & Returns

Please read Empire Distributing's "Warranty Claims, Warranty Returns & Return to Stock Procedures" for complete details on submitting any warranty or return to stock claims.  All Warranty and Return to Stock items must be submitted directly to Empire Distributing via Email to: warranty@empiredistributing.net or Fax: 585-492-2785.  Some manufacturers require you to complete their warranty form, see the list below for links to download PDF forms.

Empire Distributing Forms

Manufacturer Forms



7406 Route 98  |  Arcade, NY  14009  |  F: 585.492.2785

Copyright ©2023 - Empire Distributing  |  All Rights Reserved

Copyright ©2018 - Empire Distributing  |  All Rights Reserved



7406 Route 98

Arcade, NY  14009

F: 585.492.2785